“Sorry, subdomains of the hostname cannot be parked” Error in cPanel/WHM

If you’re reading this post, most likely you encounter the following error while adding domain in your cPanel.

"Sorry, subdomains of the hostname cannot be parked"

This error causes the domain you going to be added failed. The problem is due to server hostname is similar to the domain that you’re going to add.

The solution is very simple. Login to WHM & do the following

Server Configuration → Tweak Setting → Domains → Allow users to park subdomains of the server’s hostname main domain  → Select On  → Click Save Button

After you did this try to add the domain again. You should be able to add it successfully.

How to find IP Address that Launch DDOS Attack

If your VPS or server load suddenly increases much higher than normal, it could be a DDOS attack.

To find out which IPs did that do the following,

Option 1 :- If you know which domain is attacked. SSH to your server & issue the following command. Make sure you replace “DOMAIN” with your domain name. If you are using cPanel/WHM and the domain is not the primary domain, normally it will be the sub domain of the primary domain.

less /usr/local/apache/domlogs/DOMAIN | awk '{print $1}' | sort | uniq -c | sort -n

Option 2 :- If you don’t know which domain is attacked. SSH to your server & issue the following command. Option 1 if preferable especially if your server is very busy has many domain. It will take quite sometimes to process the log file. You can check by issuing “top -c” command to find out which domain consume the most resources.

less /usr/local/apache/logs/access_log | awk '{print $1}' | sort | uniq -c | sort -n

Both of the option will give the ip and number of connections in the descending order. For example:


In the above case we can see too many connections from those ips and it is abnormal. You can block these ips in the firewall such as ConfigServer Firewall (“csf”).