Fix cPanel cpmove “Cannot restore. That user already exists on this system”

I’m trying to restore user cpmove backup file in cPanel/WHM system but the following error message come out

Cannot restore. That user already exists on this system

The first step is to check whether the similar username already exist. If it is, you have to terminate the similar account.

If you have the same problem as me where the similar username does not exist or already terminated, but the same error came out, you need to force restore.

To do this, you need to log-in to SSH as root & issue the following command

/scripts/restorepkg --force [username]

Make sure the cpmove file already in /home directory.



0 comments… add one

Leave a Comment